Terms and Conditions
qq188 Platform

Welcome to qq188, Malaysia's leading online betting platform. This Terms and Conditions document ("Agreement") constitutes a legally binding contract between you ("Member") and qq188 ("Platform", "we", "us", "the company"). This Agreement governs your use of all services, games, promotions, and features available on the qq188.cx website and our official mobile app.

By registering an account, making your first deposit, or simply browsing the QQ188 platform, you hereby acknowledge that you have read, understood and agreed to be fully bound by these Terms and Conditions. If you do not agree with any part of this agreement, you are advised not to use our platform.

Qq188 operates as an online entertainment platform offering a wide range of games including Sports Betting, online casino, Live Casino, and card games. We are committed to providing a safe, fair, and transparent gaming environment for all our members.

To register and use qq188's services, you must meet the following eligibility requirements without exception:

• Aged at least 18 years of age at the date of registration
• Not included on the self-exclusion list or platform ban list
• Register under your own name and not on behalf of a third party
• Possess full legal capacity to enter into binding agreements
• Use of the platform does not violate any local laws or regulations applicable to you

During registration, you are required to provide accurate, complete, and up-to-date information. qq188 reserves the right to request identity verification (KYC — Know Your Customer) at any time, including copies of your identification card, bank statement, or other supporting documents. Failure to provide the requested documents within the specified timeframe may result in account suspension or termination.

Every qq188 member is solely responsible for the security and confidentiality of their account login credentials, including username and password. You are not permitted to share your account information with any other party under any circumstances.

All activity conducted through your account — whether by yourself or by any other party who gains access — is your sole responsibility. qq188 shall not be held liable for any losses arising from unauthorised use of your account, unless directly caused by qq188's own negligence.

• Passwords must contain at least 8 characters, combining uppercase letters, lowercase letters and numbers
• Do not use the same password as other platforms
• Change your password regularly for added security
• Enable two-factor authentication (2FA) where available for stronger account protection
• Log out of your account when you finish playing, especially on shared devices

If you suspect unauthorised access to your account, please contact the QQ188 customer support team immediately via 24/7 live chat.

Qq188 accepts deposits via a variety of secure and verified payment methods, including FPX, Touch 'n Go eWallet, GrabPay, direct bank transfer, and supported cryptocurrencies. All deposits are processed in real time or within the timeframe specified for each payment method.

To make a withdrawal, members must meet the following requirements:

• KYC verification has been completed and the account is in active status
• Withdrawals may only be made to a bank account or e-wallet registered under the registered member's name only
• Any wagering requirements (rollover) associated with bonuses received have been fully met
• No suspicious activity currently under investigation on the account in question

Qq188 processes withdrawal requests within the timeframes set for each chosen payment method. For withdrawals exceeding certain limits, additional supporting documents may be required as part of our compliance process. This is a standard procedure that ensures the security of all our members' funds.

Qq188 offers a wide range of bonus and promotional programs for new and existing members, including welcome bonuses, deposit bonuses, weekly cashback, birthday bonuses, and seasonal promotions. Each bonus offer is subject to specific terms and conditions stated on its respective promotions page.

General terms applicable to all qq188 bonuses:

• Every bonus has a wagering (rollover) requirement that must be met before any withdrawal can be processed
• Bonuses may only be claimed once per eligible promotion, unless otherwise stated
• Bonuses cannot be converted directly to cash — they must first be played through in accordance with the rollover requirements
• Some games may be excluded from contributing to certain bonus rollover requirements
• Qq188 reserves the right to void bonuses if there is any abuse or attempt to exploit promotions
• The usage period for each bonus is as stated in each offer — expired bonuses cannot be used

All wagering activities on qq188 are subject to the specific rules governing each game type or sport. Members are responsible for understanding the game rules before placing any bets. In the event of any dispute, qq188's decision is final.

• Confirmed bets cannot be cancelled or amended except under the conditions stated
• Qq188 reserves the right to void any bets placed on events that are cancelled, postponed, or not settled within the specified timeframe
• Minimum and maximum betting limits are as displayed on the platform and may vary depending on the game type and member account status
• In the event of a technical or system error during a betting session, QQ188 reserves the right to void the bets in question and refund the funds
• Sports betting results are based on official outcomes announced by the relevant sporting authority

For live Sports Betting, odds may change at any time during a match. Bets accepted at a specific set of odds are final — any change in odds after a bet is accepted will have no effect on that wager.

Qq188 is fully committed to the principles of fair and transparent gaming. All casino and slot games available on our platform use Random Number Generator (RNG) technology that has been verified and audited by accredited independent bodies.

RNG technology ensures that every slot spin, every card hand, and every game outcome is truly random and cannot be manipulated by any party, including qq188 itself. This gives all members the assurance that winning odds are fair and consistent.

The Return to Player (RTP) rate for each slot game is as stated by the software provider. This information is available in the game info section for each respective game within the QQ188 platform.

Using the qq188 platform for any illegal, unethical, or harmful activity is strictly prohibited. The following activities may result in immediate account termination and legal action:

• Any form of fraud, identity fraud or providing false information
• Usage automated software (bots), third-party scripts or tools to exploit games
• Attempts to exploiting technical vulnerabilities or bugs in the system
• Activity money laundering or terrorism financing through the platform
• Transferring funds between different member accounts to circumvent wagering requirements
• Sharing collusion strategies with other members in table games or Live Casino
• Registering multiple accounts to claim duplicate bonuses
• Any attempt to hack, damage, or disrupt the platform's infrastructure

Qq188 takes our responsibility for protecting all members' personal data seriously. All information you provide to us is protected using 256-bit SSL encryption, the same technology used by leading banking and financial institutions worldwide.

Your personal data is collected, processed and stored in accordance with the guidelines set out in the QQ188 Privacy Policy. In summary, we use your data for the following purposes:

• Identity verification and KYC process
• Secure processing of financial transactions
• Providing better customer support
• Sending promotional information and platform updates (with your consent)
• Compliance with legal and regulatory requirements

Qq188 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. For more details, please refer to our Privacy Policy.

Qq188 reserves the right to suspend or terminate any member account at any time and for reasonable cause, including but not limited to:

• Violation of any section of these Terms and Conditions
• Failure to complete the KYC verification process within the stipulated timeframe
• Detection of fraudulent or suspicious activity
• Requests from relevant legal authorities
• Account inactive for more than 12 consecutive months

In the event of account termination due to a breach of terms, any balance associated with fraudulent activity may be forfeited. For terminations on other valid grounds, any eligible balance will be returned to the member upon completion of the review process.

Members also have the right to close their own account at any time by contacting our customer support team. Account closure requests will be processed within three (3) business days upon identity verification.

Qq188 provides its platform and services on an "as is" and "as available" basis. While we strive to ensure the platform operates without interruption at all times, we cannot guarantee that the service will be entirely free from errors, disruptions, or downtime.

To the extent permitted by law, QQ188 is not liable for:

• Any financial losses arising from wagering activity
• Service disruptions caused by factors beyond our control (force majeure)
• Damages arising from member device failure or internet connection issues
• Unauthorised third-party access to a member's account resulting from the member's own negligence

Qq188 is fully committed to responsible gaming practices and dedicated to ensuring our platform does not become a source of harm for any individual. We provide a range of self-management tools to help members stay in control:

• Deposit Limit — Set daily, weekly, or monthly deposit limits according to your personal budget
• Betting Limit — Set a maximum stake per bet to prevent excessive losses
• Play Time Limit — Receive automatic reminders and limit your gaming session duration
• Time Out — Temporarily suspend access to your account for anywhere between 24 hours and several months
• Self-Exclusion — Option to permanently self-exclude if needed

If you or someone you know is experiencing issues related to problem gambling, please contact our support team or visit the Responsible Gaming to access the available help resources.

Qq188 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Significant changes will be communicated to members via in-platform notifications, registered email, or a notification banner on the website.

Your continued use of the qq188 platform after any changes to the terms take effect will be deemed as your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of the latest terms in force.

The date these terms were last updated is as shown at the top of this document. A history of term changes is available upon request through our customer support team.

If you have any questions, concerns or complaints regarding these Terms and Conditions or the general use of the QQ188 platform, our customer support team is available to assist you 24 hours a day, 7 days a week.

• Live Chat: Available directly on the qq188 platform — the fastest way to get immediate assistance
• Email: [email protected] — response within 24 business hours
• Telegram: Reach our agents via the official QQ188 Telegram channel

For formal complaints, please include your account information, detailed description of the complaint, and any relevant evidence so our team can resolve your issue more quickly and efficiently.